The Design of Everyday Things

by Don Norman

Book Reviews

  • @NewRetirement @GustoHQ @PayPal @patrick_oshag Examples are more offline than online, but have you read The Design of Everyday Things? to Tweet
  • One thing I like to do to make the time I spend reading more valuable is to write up “book reports” distilling insights that might be valuable for the rest of my team. Here are my takeaways from “The Design of Everyday Things” by Don Norman: to Tweet
  • So many great replies, thank you! "Philosophy" books like "Design of Everyday Things" have an important role to play, but I'm thinking of a very practical, almost handbook approach, e.g. "These 4 things are important" type of book to really get people thinking next stepsLink to Tweet
  • @Stavenger7 "The Design of Everyday Things" changed my life, but there are so many great design books!Link to Tweet
  • Thoughts after a weekend in NYC, and inspired by one of my favorite books The Design of Everyday Things. to Tweet
  • @aim2run What book? Ah, come on. The Design of Everyday Things, Revised and expanded. to Tweet

About Book

Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious—even liberating—book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization. The Design of Everyday Things shows that good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time. In this entertaining and insightful analysis, cognitive scientist Don Norman hails excellence of design as the most important key to regaining the competitive edge in influencing consumer behavior. Now fully expanded and updated, with a new introduction by the author, The Design of Everyday Things is a powerful primer on how—and why—some products satisfy customers while others only frustrate them.